Front of House

We provide bespoke, high quality quote conversion services for law firms.

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What we do

Our front of house service benefits firms whose staff do not have the training and/or capacity to effectively deal with the management of their new business. We focus on converting your direct leads, to help you avoid large referral fees.

What are the advantages of outsourcing the management of your new enquiries to us, over dealing with them in-house?

  • We commit to call new enquiries within 5 minutes
  • We are highly trained in sales psychology by expert Professor Ian Cooper
  • We always provide detailed quotes over the phone and ask for the work there and then
  • We follow up, every time, using a variety of communication methods and using your branding
  • We know how to identify and communicate the benefits of using your firm over your competitors
  • We completely remove the time consuming work of new enquiries, allowing your fee earners to focus on their caseload
  • We provide you with monthly reports, agreed in advance
  • We supply valuable Market Intelligence
  • We can provide our service out of hours
  • We have proven conversion rates – enquire to find out more!


What makes us different


We have 20 years of experience in the conveyancing industry


Our bespoke service works in a way which fits in with your firm’s individual values by adopting your brand messages and culture


Our dedicated team has been trained in sales psychology by Professor Ian Cooper and Howard Cooper


We provide a personal service to your clients, helping to take away the stress of the legal process


We provide a reliable service where reasonable SLAs can be met consistently


Getting started is simple – we have a comprehensive guide to ensure we know exactly what you want so that we can get it right


Pricing

Our services are tailored to your individual requirements. Get in touch with us today to find out more about prices and service levels.

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